How can we help you?
Frequently asked questions
Shopping with us
On each individual product page there is a stock level indicator to show what is available. We do not display out of stock items. If you have seen something on our site and can no longer find it, or have ordered the item in the past, it’s always worth a phone call to find out when new stock will be arriving.
Yes, we offer next-day delivery for select locations and products. Delivery speed depends on your shipping address and product availability. During checkout, you can see the estimated delivery time for your order. For urgent deliveries, please contact our support team for assistance.
We offer a range of delivery options to suit your needs. Standard delivery provides a reliable and cost-effective shipping solution within the estimated timeframe. For faster service, express delivery ensures quicker shipping for urgent orders. In select locations, same-day or next-day delivery is available for added convenience. We also offer international shipping to various countries through trusted courier partners. Delivery times and charges may vary based on your location and the selected shipping method, which can be checked at checkout.
Once your order has been dispatched, you will receive a confirmation email or SMS with tracking details. You can use this tracking number to monitor the status of your shipment.If you need further assistance, our customer support team is always available to help.
After sale support
We are sorry to hear your goods have not been received in the condition you would expect. In the unlikely event of receiving damaged goods please contact us and make us aware. All of our goods are checked and wrapped carefully before they are sent out, however we know accidents do happen and it’s possible something could happen during transit. We may ask you to take photographs, so the best thing to do would be to email us with these and details of your order, including the order number. Once you have sent this across, you are welcome to phone us and we can arrange collecting the item and sending you a replacement as quick as possible.
If you receive a damaged item, please contact our customer support team immediately with your order details and photos of the damaged product. We will review the issue and arrange for a replacement or refund as per our return policy.
You may return your order to us at our company address (see right) within 14 Working Days. Please ensure the item/s are returned in the same packaging, if it came in a branded box or sealed bag etc. and it is wrapped securely to ensure it arrives back safely our end. Once we have received your item and checked it’s in a sellable condition, we will issue a full refund of the product value back to your account.
Please check your order confirmation to ensure you are expecting the item before contacting us. It’s alway worth remembering, that if you placed the order past 3pm it will take an extra working day. Please also ensure you keep your phone handy as it’s possible a courier may be in touch to ask for more detailed directions. You’re more than welcome to call us and we can investigate if there is a reason for the delay. See our contact details (right) for phone number and opening hours.
Product help
At Boospare, we understand the importance of choosing the right spare part for your vehicle. To ensure compatibility, each product listing includes detailed specifications, part numbers, and vehicle compatibility information. You can also use our search filters to find parts that match your vehicle model. If you’re unsure, our customer support team is always available to assist you in selecting the correct product for your needs.
The warranty for your order depends on the specific product and manufacturer. Many of our spare parts come with a standard manufacturer warranty, which covers defects in materials or workmanship for a specified period. The warranty details, including duration and coverage, can be found on the product page or in the packaging. If you have any questions about the warranty for a specific item, our customer support team is always available to assist you.
Shipping times vary depending on your location and the selected delivery option. Standard shipping typically takes 3-7 business days, while express shipping may take 1-3 business days. Once your order is shipped, you will receive a tracking number to monitor the delivery status.
